Verax Systems      電信服務管理軟體

Verax NMS is a highly scalable, integrated IT service assurance application for cross-silos management & monitoring of networks, data centers, applications and clouds.

Verax NMS reduces costs of IT service delivery, shortens downtimes and increases customer satisfaction levels through streamlining processes of business service management, problem detection and resolution.

Verax Trouble Ticketing is a comprehensive customer service and support management application automating and streamlining service desk and incident resolution process, and ensuring SLA (Service Level Agreements) compliance.

Verax Trouble Ticketing consists of the Helpdesk module that allows tracking of internally and externally reported incidents and the SLA module that monitors compliance with required SLA levels.
　

Verax Workflow is a complete BPM (Business Process Management) application enabling uniform, manageable and process-oriented integration of IT systems, applications, and people.

Designed for telco and IT services & applications, Verax Workflow allows service providers and enterprises to tie their applications and services into repeatable, consistent, end-to-end process flows.
　

KPI Dashboard is a controlling software application with elements of a Business Intelligence tool, automating gathering and presentation of Key Performance Indicators (KPI) for increasing business efficiency and profitability of service providers such as ISPs, MSPs, internal IT departments, telco operators and others.
　

SPARK is a system for deploying wireless, high speed Internet access. SPARK provides scalable, high performance management facilities and infrastructure for those companies and individuals wishing to generate additional revenues via commercial grade WiFi and WiMax services such as public access hotspots.
　

APINI is a Web 2.0 system for project management and collaboration. It allows enterprises to shorten delivery times and increase project efficiency as well as improve internal communications and knowledge retention.